Privacy Policy

At Quill & Ink Publishing, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect personal information such as your name, email address, postal address, phone number, and payment details when you:

• Submit a manuscript or query.
• Subscribe to our newsletter.
• Purchase our services.
• Participate in surveys or promotions.
• Contact us for support or inquiries.

We also collect non-personal information, such as browser type, operating system, and website usage data, to improve our services and user experience.

2. How We Use Your Information

Your information is used to:

• Process and evaluate manuscript submissions.
• Provide the services you have requested, including editorial development, book design, and marketing support.
• Send you important updates, newsletters, and promotional materials (with your consent).
• Improve our website, services, and customer support.
• Comply with legal obligations.

3. Data Sharing and Disclosure

Quill & Ink Publishing does not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners and service providers who assist us in operating our business (e.g., payment processors, email service providers), and only to the extent necessary for them to perform their functions and adhere to strict confidentiality agreements.

We may also disclose information if required by law, to enforce our site policies, or protect our or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server hosting environments. Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request that we erase your personal data.
• Restrict Processing: Request that we restrict the processing of your personal data.
• Object to Processing: Object to the processing of your personal data.
• Data Portability: Request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us understand your preferences, remember your activity, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning cookies off may affect the functionality of some of our services.

7. Changes to This Privacy Policy

Quill & Ink Publishing reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

8. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Quill & Ink Publishing
384 Old Bridge Road, Suite 102
Chester, Cheshire, CH1 4HL
United Kingdom
Phone: +44 1244 568321
Email: [email protected]